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Surfshark offers multiple protocols that including OpenVPN UDP, OpenVPN TCP, and IKEv2. Once done, try connecting to Surfshark again. Give your ISP a call and they’ll probably be able to fix your internet. However, if you are unable to surf the web even with Surfshark disconnected, then you will need to sort out your internet connection. If it works, then the problem is certainly with Surfshark and you will need to try some other steps listed in this article. Now try using the internet again and see if you are able to visit websites. To check that your internet is functioning normally, disconnect Surfshark and quit the service altogether from your PC/device. Faulty internet connectionĪre you sure that your internet is generally working fine? Sometimes, the problem isn’t with your VPN client but with your internet service itself. If not, then you will need to renew your subscription before you can access Surfshark again. Head over to your Surfshark user panel and check if your subscription is still active.

If that’s the case, you won’t be able to log into Surfshark and get the VPN working. Is your Surfshark subscription still valid? It’s possible that you might have run out of the subscription period without realizing it. These issues are usually temporary, so you should use a nearby server to your preferred one until the problem is fixed by Surfshark. You can contact customer support to inform them about the issues with the server you’re having, and they’ll get to work to fix it if the problem is on their end. If you’re experiencing slow Surfshark speeds, you can try connecting to a nearby location. Server down times can happen for maintenance purposes or due to technical faults. You should try connecting to different servers available in Surfshark’s impressive network of 3,200+ servers in 65+ countries.

One of the common reasons why you might find Surfshark not connecting is server connectivity issues with only the few specific servers you preferentially use.

The good news is that Surfshark problems that users commonly face can be resolved in most cases with the following steps: 1. Why is Surfshark not working? It could be a number of reasons. Check top-rated VPNs in 2022.īut if you want to try fixing Surfshark first, here are a few helpful tips: Unable to Connect to Surfshark If you have already tried the general tips to fix VPN but got no results, you can look into ExpressVPNas the best alternative to Surfshark since it offers similar features including 3,000+ servers in 94+ countries, 100% no log-policy, 24/7 customer support, and excellent all-around value.